Check that the telephone cord is undamaged and properly plugged in. Disconnect
any additional equipment that may be connected. If the problem is resolved, the
fault is with the other equipment.
Test the equipment on a known working line. If the product works then the fault is
probably with the line. Please inform your local telephone company.
No number shown in display when ringing
In order for this feature to function, you must subscribe to the Caller
Identi cation service from your network provider.
If a text message shows in the display, the call may be an international call (no
data received), or from a private or withheld number.
It may not be possible to receive Caller ID information if the phone operates in
New calls indicator keeps ashing
Ensure you have viewed all NEW calls in the CID log, the indicator will
ashing when NEW disappears from the display.
Warning tone while talking/cannot connect
The batteries may be running low (recharge the handset).
The handset may be (nearly) out of range. Move closer to the base unit.
Check the adapter, is it correctly connected to the base unit and to the mains
Check that the telephone cord has been correctly connected to the base unit
Check the charge status of the handset batteries.
Check that the charge contacts in the handset and base unit are clean.
Try connecting another telephone known to be in working order to the line
socket. If that phone works, then it is likely that the equipment is faulty.
If the telephone still does not work, contact Doro or the place of purchase. Don’t
forget the receipt or copy of the invoice will be required for guarantee purposes.
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